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EZDAN has always been striving to provide all applicants for employment with a fair and transparent recruitment, selection, and hiring process in line with EZDAN's core values and equal opportunities.
EZDAN adopts a ZERO tolerance policy for any form of discrimination on the grounds of race, color, religion (creed), gender, age, national origin (ancestry), disability, or marital status, in any of its activities.
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Job Summary: We are looking for a detail-oriented Reservation Agent to assist customers with booking reservations for travel, accommodation, dining, or other services. The Reservation Agent will handle inquiries, process bookings, and provide excellent customer service to ensure a seamless booking experience. Job Responsibility: - Handle incoming reservation requests via phone, email, or online platforms - Assist customers in booking reservations and providing information on available options - Process payments and confirm reservations with customers - Manage cancellations or modifications to existing reservations - Coordinate with other departments to fulfill special requests or accommodations - Resolve any customer issues or complaints related to reservations - Keep accurate records of reservations and customer interactions Candidate Requirements: - Proven experience as a Reservation Agent or similar role - Excellent communication and interpersonal skills - Strong attention to detail and ability to multitask - Familiarity with reservation software or PMS Opera systems - Customer-oriented mindset with a commitment to providing exceptional service - Ability to work well under pressure in a fast-paced environment - High school diploma or equivalent; additional certification in tourism or hospitality is a plus
Job Summary: The AV Technician is responsible for setting up, installing, operating, testing, and maintaining audio and visual equipment for events, meetings, presentations, or other purposes. Job Responsibility: - Set up and install audio and visual equipment such as microphones, speakers, projectors, video screens, video monitors, recording equipment, connecting wires and cables, sound and mixing boards. - Operate sound and video equipment during events or meetings to ensure quality audio and visual transmission. - Test and troubleshoot audio and visual equipment to ensure proper functionality. - Maintain and repair audio and visual equipment as needed. - Assist in coordinating with clients or event organizers to understand their audio and visual requirements and provide technical support accordingly. Candidate Requirements: - Proven experience as an AV Technician or similar role. - Knowledge of audio and visual equipment setup, installation, operation, and maintenance. - Familiarity with various types of equipment such as microphones, projectors, speakers, etc. - Strong troubleshooting skills for identifying and resolving technical issues. - Ability to work well under pressure and in fast-paced environments. - Excellent communication and customer service skills.
Job Summary: As a Guest Service Center Agent, you will be responsible for providing excellent customer service and support to guests, handling inquiries, resolving issues, and ensuring a positive experience for all visitors. Job Responsibility: - Greet and assist guests in a friendly and professional manner - Respond to inquiries via phone, email, and in person - Process reservations, cancellations, and changes - Resolve guest complaints and ensure satisfaction - Maintain accurate records of interactions and transactions - Collaborate with other departments to ensure guest needs are met - Assist with special requests and accommodations Candidate Requirements: - High school diploma or equivalent; hospitality or customer service training is a plus. - Proven experience in a customer service role. - Excellent communication and interpersonal skills. - Ability to remain calm under pressure and handle difficult situations with tact. - Strong organizational skills and attention to detail. - Proficiency in MS Office, E-connect and PMS Opera systems. - Fluency in multiple languages is a plus.
Job Summary: We are looking for a skilled Painter to join our team. The Painter will be responsible for painting interior and exterior surfaces, preparing walls and other surfaces before painting, and mixing and applying paint. Job Responsibility: - Prepare walls and other surfaces for painting by scraping, using sandpaper, removing old paint, and filling holes - Mix and apply paint or other finishes using brushes, rollers, or sprayers - Cover surfaces with cloth or plastic to ensure protection during painting - Choose the appropriate paint or finish for the surface to be covered - Clean up the work area after finishing the job Candidate Requirements: - Proven experience as a Painter - Knowledge of painting techniques - Ability to work with various tools and equipment - Attention to detail - Physical stamina to work on your feet for extended periods of time - Good communication skills to understand and execute instructions.
We are looking for a friendly and professional Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Job Responsibility: - Greet and welcome guests as soon as they arrive at the office. - Direct visitors to the appropriate person and office. - Answer, screen, and forward incoming phone calls. - Provide basic and accurate information in-person and via phone/email. - Answering phones from prospective customers and guests, taking messages and delivering them. - Completing administrative tasks such as filing and photocopying. - Responding to requests for help and information. - Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions. - Preparing room bills and ensuring prompt payments. - Checking guests out, taking payments and returning deposits. - Ensure reception area is tidy and presentable, with all necessary stationery and material Candidate Requirements: - Proven work experience as a Receptionist, Front Office Representative, or similar role. - Proficiency in PMS Opera system. - Hands-on experience with office equipment (e.g. fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills
Job Summary: Responsible for overseeing the nightly operations of the hotel, ensuring accuracy in financial transactions, and providing exceptional customer service to guests during the night shift. Job Responsibility: 1. Conducting the nightly audit to reconcile all daily transactions, including room charges, food and beverage sales, and other applicable fees. 2. Handling guest check-ins and check-outs during the night shift, including resolving any guest inquiries or issues. 3. Monitoring the hotel premises for security purposes and addressing any safety concerns that may arise. 4. Assisting with administrative tasks such as updating reservations, preparing reports, and coordinating with other hotel departments. 5. Providing exceptional customer service to guests by addressing their needs and inquiries promptly and professionally.
Job Summary: The Housing Attendant is responsible for maintaining a clean, safe, and organized living environment for employees residing in company-provided accommodation. This role ensures that housing facilities meet hygiene, safety, and operational standards while assisting residents with their accommodation-related needs. Key Responsibilities: - Perform regular cleaning of rooms, common areas, and shared facilities. Report any damages or repair needs. - Support employees with check-ins, room allocations, and addressing concerns related to their stay. - Monitor adherence to housing policies, ensure security measures are followed, and report any safety hazards. - Maintain supplies such as bedding, toiletries, and cleaning materials, ensuring adequate stock levels. - Communicate maintenance requests, occupancy updates, and resident feedback to the supervisor. - Assist in handling emergencies such as medical incidents or facility-related issues. - Maintain logs of check-ins, check-outs, maintenance requests, and inventory usage.
- Supervises and coordinates the activities of plumbing technicians and apprentices. - Ensures compliance in building codes, safety regulations and quality standards. - Estimates projects cost and developing work schedule. - Reads blueprints, drawings and specifications to determine material and equipment needs. - Oversees plumbing installations, repairs and maintenance. - Manages inventory control. - Assembles and installs pipes, tubing and fittings.
We are looking for a dynamic Hotel Sales Executive to join our team. The ideal candidate will be responsible for generating sales leads, building relationships with clients, and closing deals to increase revenue for the hotel. Job Responsibility: 1. Identify and pursue new sales opportunities in the corporate and leisure markets. 2. Build and maintain strong relationships with existing and potential clients. 3. Develop and execute sales strategies to meet and exceed targets. 4. Negotiate contracts and agreements with clients. 5. Collaborate with other departments within the hotel to ensure excellent customer service. 6. Stay up-to-date with industry trends and competitor activities. 7. Prepare and present sales reports to management. Candidate Requirements: 1. Proven experience in sales, preferably in the hospitality industry. 2. Excellent communication and negotiation skills. 3. Strong customer service orientation. 4. Ability to work independently and as part of a team. 5. Degree in Business Administration, Marketing, or a related field. 6. Willingness to travel as needed. 7. Familiarity with CRM software is a plus.
Job Summary: We are looking for an Events Sales Executive to drive sales and revenue through planning, organizing, and executing events. The ideal candidate will be responsible for selling hotel event spaces, sponsorships, and packages to clients. Job Responsibility: - Identify new business opportunities and develop sales strategies to attract potential clients for events. - Maintain relationships with existing clients and ensure repeat business. - Collaborate with the events team to create customized event proposals for clients. - Negotiate contracts and close sales to meet revenue targets. - Coordinate with internal teams to ensure successful execution of events. - Keep up-to-date with industry trends and competitors to stay ahead in the market. Candidate Requirements: - Bachelor's degree in Marketing, Business Administration, or related field. - Proven experience in sales, preferably in the events and hotel industries. - Strong negotiation and communication skills. - Ability to work under pressure and meet sales targets. - Excellent organizational and time management skills. - Knowledge of event planning and execution processes.
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