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EZDAN Equal Employment Opportunity - EEEO
EZDAN has always been striving to provide all applicants for employment with a fair and transparent recruitment, selection, and hiring process in line with EZDAN's core values and equal opportunities.
EZDAN adopts a ZERO tolerance policy for any form of discrimination on the grounds of race, color, religion (creed), gender, age, national origin (ancestry), disability, or marital status, in any of its activities.
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Available Jobs
Hotel Sales Manager
Doha
Full time
Scope: - In - charge of developing, converting and maintaining potential accounts within a specific territory to be defined by the Management. - Participate to the objective of reaching the hotel's revenue budget through the use of sales tools and techniques, maximization of the accounts potential and up selling and following the revenue directions. - Informing the Management about market's behaviors, image of hotel in the market, the potential obstacles or competition threats. Responsibilities and Obligations: Hotel Strategy and Budget - Contribute to the hotel strategy by giving regular inputs on the market trends, needs and opportunities. - Organize its activities in order to reach the targets set by the management. - Sell all aspects of the hotel generating revenue (Rooms, F&B, Banquets. Account Management - Manage Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. - Ensure that all aspects of the potential of the account and all contacts have been screened and reported. - Ensure that all conversations and decisions with clients met each day are registered. - Ensure that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships. - Ensure that the database is clean and up to date at any time. - Ensure that the guests are satisfied with the Sales, Reservations, C&E and others by keeping informed on the process of the booking and getting involved when needed. - Respect and achieve the minimum number of sales calls required by the management. - Respect and achieve the minimum number of entertainment lunches or dinners required by the management. - Respect and achieve the minimum number of site inspections required by the Management. - Communicate leads to the relevant sister-hotels, colleagues or departments within the same day. Attitude and Communication toward the Client - Represent the hotel in the market and represent the strategy of the hotel in any communication with a client. - Be correct and respectful with the clients. - Respect the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly) - Do not over-promise but make sure a 'Yes' is a realistic 'Yes' and manage to explain the reasons of possible negative answers. - Ensure that all KEY accounts are introduced to the key Head of Department and DOSM. - Recommend and/or organize clients gathering to create multi-level contacts within the hotel. Attitude and Communication toward internal colleagues and departments - Ensure that the communication flow is maximized between colleagues from other departments in order to achieve the guest satisfaction on time by taking care of the time frame needed by the colleagues / departments to deliver required actions. - Follow up on the Leads. Keeping up the standards - Read all policies and procedures for the Hotel and the Sales Department and get confidence about their understanding and ensure you apply them accordingly. - Be responsible for the quality of the correspondence and any written or verbal communication internally and externally. People - Ensure at any time that the atmosphere in the Sales Department is pleasant. - At any time and under any circumstances, respect the colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. - Be helpful with colleagues and superiors. - Communicate pleasantly and professionally with other departments. Reporting - Attend the daily meetings set by the Head of the department. - Attend the weekly Sales and Marketing Department meetings. - Provide the Management with Sales Statistics performance reports as per department standards in due time. - Deliver reports to the Management when required within the deadlines. - Participate to the Monthly Report production. - Keep up to date with the PMS available reports. - Ensure that all accounts are entered in the Front Office System for tracking of the results. Marketing - Follow up and implement when needed the marketing activities agreed on a rolling plan. - Identify opportunities within the market and territory and informs the management. - Participate to mailings when required on the respective territory. - Recommend internet presence on specific website. - Conform to brand standards and corporate identity. Credit Management - Ensure that KEY accounts are credit approved. - Extend credit as agreed with Finance and ensure accounts stay within pre-set credit limits. - Initiate Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. - Assist the Credit department in reducing the payment collection lead time.
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18-Feb-2025
Social Media Specialist
Doha
Full time
To manage and execute digital marketing strategies for Ezdan Hotel and Ezdan Palace. The ideal candidate will enhance our online presence, drive direct bookings, and promote our services through effective campaigns, ensuring alignment with our brand identity and business goals Develop and implement comprehensive digital marketing strategies to enhance brand awareness and achieve booking targets for both properties. Analyze market trends and competitors to identify growth opportunities. Create, schedule, and manage engaging content across all social media platforms (Instagram, Facebook, Twitter, LinkedIn). Respond to guest inquiries and comments promptly to maintain a positive online reputation
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17-Feb-2025
Foreman Hard Services
Doha
Full time
To oversee the maintenance and appearance of facilities—both indoor and outdoor—within the assigned area of responsibility. Responsibilities include preparing maintenance schedules, allocating tasks, and coordinating daily cleaning, maintenance, and repair activities. This role involves supervising, training, and providing support to maintenance personnel, conducting regular quality and safety inspections to identify issues and necessary repairs. Additionally, the supervisor will monitor compliance with preventive maintenance protocols and ensure adherence to relevant regulations, health and safety standards, and company policies and procedures.
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12-Feb-2025
Hotel Sales Executive
Doha
Full time
Scope: - Develops, converts and maintains potential accounts within a specific territory to be defined by the Management. - Participate to the objective of reaching the hotel's revenue budget through the use of sales tools and techniques, maximization of the accounts potential and up selling and following the revenue directions. - Informs the Management about market's behaviors, image of hotel in the market, the potential obstacles or competition threats. Responsibilities and Obligations: Hotel Strategy and Budget - Contribute to the hotel strategy by giving regular inputs on the market trends, needs and opportunities. - Organize its activities in order to reach the targets set by the management. - Sell all aspects of the hotel generating revenue (Rooms, F&B, Banquets. Account Management - Manage Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. - Ensure that all aspects of the potential of the account and all contacts have been screened and reported. - Ensure that all conversations and decisions with clients met each day are registered. - Ensure that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships. - Ensure that the database is clean and up to date at any time. - Ensure that the guests are satisfied with the Sales, Reservations, C&E and others by keeping informed on the process of the booking and getting involved when needed. - Respect and achieve the minimum number of sales calls required by the management. - Respect and achieve the minimum number of entertainment lunches or dinners required by the management. - Respect and achieve the minimum number of site inspections required by the Management. - Communicate leads to the relevant sister-hotels, colleagues or departments within the same day. Attitude and Communication toward the Client - Represent the hotel in the market and represent the strategy of the hotel in any communication with a client. - Be correct and respectful with the clients. - Respect the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly) - Do not over-promise but make sure a 'Yes' is a realistic 'Yes' and manage to explain the reasons of possible negative answers. - Ensure that all KEY accounts are introduced to the key Head of Department and DOSM. - Recommend and/or organize clients gathering to create multi-level contacts within the hotel. Attitude and Communication toward internal colleagues and departments - Ensure that the communication flow is maximized between colleagues from other departments in order to achieve the guest satisfaction on time by taking care of the time frame needed by the colleagues / departments to deliver required actions. - Follow up on the Leads. Keeping up the standards - Read all policies and procedures for the Hotel and the Sales Department and get confidence about their understanding and ensure you apply them accordingly. - Be responsible for the quality of the correspondence and any written or verbal communication internally and externally. People - Ensure at any time that the atmosphere in the Sales Department is pleasant. - At any time and under any circumstances, respect the colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. - Be helpful with colleagues and superiors. - Communicate pleasantly and professionally with other departments. Reporting - Attend the daily meetings set by the Head of the department. - Attend the weekly Sales and Marketing Department meetings. - Provide the Management with Sales Statistics performance reports as per department standards in due time. - Deliver reports to the Management when required within the deadlines. - Participate to the Monthly Report production. - Keep up to date with the PMS available reports. - Ensure that all accounts are entered in the Front Office System for tracking of the results. Marketing - Follow up and implement when needed the marketing activities agreed on a rolling plan. - Identify opportunities within the market and territory and informs the management. - Participate to mailings when required on the respective territory. - Recommend internet presence on specific website. - Conform to brand standards and corporate identity. Credit Management - Ensure that KEY accounts are credit approved. - Extend credit as agreed with Finance and ensure accounts stay within pre-set credit limits. - Initiate Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. - Assist the Credit department in reducing the payment collection lead time.
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03-Feb-2025
Engineering Supervisor
Doha
Full time
- Provide a support service to the Engineering Managers to assist in meeting the strategic goals of the department. - Supervise and control the Maintenance Request System. - Control and undertake assigned capital projects including construction and commissioning. - Monitor and maintain records relating to utility costs throughout the hotel. - Perform general repairs and maintenance to all plant and equipment based on skill and experience level. - Carry out regular inspections of plant and equipment and ensure that inspections required by Government authorities are conducted and documented. - Carry out general room inspection, preventative maintenance inspections and repairs including scheduling of all these works. - Supervise and assist with the Fire Protection Preventative Maintenance Program. - Ensure Fire and Engineering safety features operate at peak efficiency. - Ensure proper records are kept relating to all plant and equipment for the hotel. - Ensure proper measures are taken to protect the environment and the Hotel’s adherence to it. - Implements energy and water management systems to minimize wastage and costs. - Perform Preventative Maintenance and Condition Monitoring Programs. - Supervise the daily operation and maintenance of buildings, electrical and mechanical services, water features, fixtures, furnishings, and equipment. - Liaise and supervise Property Maintenance Contractors on site and ensure appropriate standards are met. - Carry out all emergency repairs to all technical equipment related to individual’s skill and experience level. Maintains all workshop tools and equipment for the running of workshop’s trades and functions. Ensure that workshops have adequate stock and materials in Stores and that all workshops are kept in a clean and safe environment. Prepare monthly outlook/forecasts and reports. Attend meetings as required. Implement opportunities for quality Team Building. Ensure that all associates comply with the grooming and uniform standards. Conduct development and performance reviews. Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively. This includes certification of all engineering associates. Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation. Assist with the selection and appointment of new associates within the department. Conduct regular staff meetings to keep all associates are fully informed. Ensure compliance with legislated workplace health and safety requirements. Comply with Hotel specific Standards and Procedures. Responsibility for the cleanliness of all plant / mechanical equipment rooms. Prepare Engineering reports as required by Director of engineering / Chief engineer. Ensure all requests for maintenance are carried out within an acceptable time frame. Assist all engineering associates with maintenance and repairs when required. Encourage multi skilling of the engineering associates thereby improving productivity team diversity.
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22-Jan-2025
Sr. Analyst- Treasury
Doha
Job Summary: T o handle a mix of strategic planning and operational responsibilities, including cash management, forecasting, risk management, and supporting various treasury functions and to collaborate with internal teams and external partners to support the company's financial strategy . Job Duties & Responsibilities: · Cash Management and Liquidity Planning: - Monitor and manage daily cash positions, ensuring sufficient liquidity to meet short-term obligations. - Execute daily cash management activities, including wire transfers, payments, and reconciliations. - Develop and maintain cash flow forecasts to optimize cash utilization and investment. · Financial Risk Management: - Identify and assess financial risks, including interest rate, foreign exchange, and credit risks. - Implement hedging strategies and instruments to mitigate financial risks. - Monitor and report on the effectiveness of risk management strategies. · Banking Relationships - Manage relationships with banks and financial institutions, negotiating terms and fees. - Oversee bank account structures and manage bank account administration. - Ensure compliance with banking covenants and regulatory requirements. · Debt and Investment Management: - Assist in managing the company's debt portfolio, including monitoring debt covenants and compliance. - Support investment decisions by providing analysis and recommendations on short-term and long-term investments. - Prepare and analyze reports on the performance of investments and debt instruments. · Treasury Operations and Systems: - Support the implementation and maintenance of treasury management systems. - Ensure accuracy and integrity of data in treasury systems and financial reports. - Develop and maintain treasury policies, procedures, and internal controls. · Reporting and Analysis: - Prepare and present treasury reports, including cash flow analyses, risk assessments, and performance metrics. - Conduct variance analysis on cash flows and provide insights to senior management. - Support the preparation of financial statements and audits as required. · Strategic Initiatives: - Participate in strategic projects, including mergers and acquisitions, capital structure optimization, and treasury transformation initiatives. <p style="margin-bottom: 0cm
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20-Jan-2025
Receptionist
Doha
Full time
- Assigns guests to the proper rooms upon check-in. - Answers customer queries via phone, online, or in person - Manages phone and online reservations and event bookings. - Processes customer payments and verifies credit card information. - Maintains accurate records of bookings and payments. - Escalates more critical issues and concerns to supervisor or appropriate teams.
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14-Jan-2025
Guest Service Center Agent
Doha
Full time
- Runs the switchboard ensuring incoming calls are given the highest possible service. - Receives guests' calls in a professional and friendly manner, ensuring guest expectations are always exceeded. - Handles every query in a polite, professional and courteous manner. - Ensures that the wake-up call service is handled effectively and efficiently. - Ensures that the guests are called by their name whenever possible. - Ensures that every call is greeted to the required standards. - Maintains an up-to-date knowledge of the hotel and local services and supplies information and responds to guest queries. - Maintains an awareness of guest profiles through the PMS Guest profile. - Handles any outgoing calls on guest’s behalf. - Deals with any complaint, takes action where appropriate and communicates this to the Call Center Supervisor or Senior Manager when not available. - Maintains an awareness of sales opportunities maximizing revenue. - Maintains effective communication with all related departments to ensure smooth service delivery. - Maintains a good working relationship with all front of the house staff. - Ensures that the Call Center Supervisor is kept fully aware of any relevant feedback from customers or other departments. - Reports to the supervisor any faults or adjustments, and changes in communication equipment throughout the hotel. - Ensures all charges for calls are correct and posted accordingly. - Be aware of telecommunication system in the hotel. Uses the logging system efficiently. - Requests and supervises switch maintenance work on a regular basis. - Maintains the guest wake-up call sheet and delivers calls accordingly on time and to the established standard. - Records all personnel that are paged and advises accordingly. - Ensures the correct operation of the switchboard to effect the fast and efficient transferring of internal and external calls. - Takes messages for guests and management to the required standard. - Cooperates in the performance of any reasonable task requested by the management. - Adheres to all hotel policies and procedures.
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08-Jan-2025
F&B Coordinator and Hygiene Officer
Doha
Full time
- Follow ups and sending email to another department related in F&B Department. To keep up to date all the documentation related in F&B. Implement and enforce hygiene standards and food safety regulations. Conduct regular inspections of the kitchen, storage, and service areas. Ensure proper sanitation procedures are followed by all F&B staff. Train and educate staff on hygiene practices and safety protocols. Monitor food preparation and presentation to ensure high standards. Maintain comprehensive records of hygiene inspections, audits, and compliance reports. Prepare and submit regular reports to the F&B Manager on hygiene and safety performance. - Stay updated with the latest food safety regulations and industry best practices.
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06-Jan-2025
Accountant - Kahrama
Doha
Full time
· Accounts Receivable: - Review and reconcile customer transactions to ensure all electricity charges are accounted for. - Identify and address unpaid electricity charges, including processing charges related to customer evacuations or renewals. - Maintain accurate records of all receivable accounts and follow up on outstanding payments. · Communication: - Serve as the primary point of contact for customers, leasing agents, and cashiers regarding electricity dues. - Clearly explain electricity charges and payment requirements to customers through various communication channels, including phone, email, and in-person interactions. - Ensure effective and timely communication to resolve customer inquiries and issues related to KAHRAMAA accounts. · Electricity Reimbursement: - Calculate and review customer payments for accuracy. - Prepare and process refund letters for customer reimbursements, ensuring all documentation is accurate and complete. - Obtain final approval for refunds from the line manager and ensure timely processing. · Accounts Payable: - Process KAHRAMAA payments using appropriate methods, such as VISA or bank transfers. - Record all payments accurately in the general ledger after obtaining approval from the line manager. - Ensure all payments are processed in compliance with company policies and KAHRAMAA regulations. · Departmental Assistance: - Assist other departments with annual stock counting and any other accounting or administrative tasks as required. - Collaborate with cross-functional teams to support overall business operations and objectives. · Related Party Transactions: - Update related parties on any dues or charges paid by EZDAN Real Estate on a monthly basis. - Maintain accurate records of all related party transactions and ensure timely reporting. · Reporting: - Prepare regular financial reports related to KAHRAMAA accounts for management review. - Assist in the preparation of annual budgets and forecasts for utility expenses. · Compliance and Audit: - Ensure compliance with KAHRAMAA regulations and internal company policies. - Assist with internal and external audits related to KAHRAMAA accounts. · Customer Service: - Provide excellent customer service and support to ensure tenant satisfaction.
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