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EZDAN Equal Employment Opportunity - EEEO
EZDAN has always been striving to provide all applicants for employment with a fair and transparent recruitment, selection, and hiring process in line with EZDAN's core values and equal opportunities.
EZDAN adopts a ZERO tolerance policy for any form of discrimination on the grounds of race, color, religion (creed), gender, age, national origin (ancestry), disability, or marital status, in any of its activities.
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Available Jobs
Assistant Warehouse Keeper
Doha
Job Summary: · Assisting the Warehouse keeper in forecasting demand and ensuring adequate inventory levels. · Helping place orders for items that are low quantity and inform warehouse keeper to place order. · Inspecting the shipments for any defects and ensuring proper documentation of the items received. · Clean the warehouse storage racks clean and neat. · Carrying out tasks of checking, recording, and storing as well as preparing goods to be sent. Job Duties and Responsibilities: · Prepare items to issue to user /Site on behalf of Stock Issuance Document: and deliver directly to Head Office Staffs at Head Office warehouse. · Check the stock/ inventory of the materials regularly or as per special requests by warehouse keeper. · Assist warehouse Keeper to count and check the materials during Delivery of the materials by supplier. · Ensuring that goods are well organized and stored in a clean area to be visible and traceable i.e., assisting in the stock inventory, storing items according to Category and Item number, and ensuring that the temperature in the store is appropriate and items that require cold chain are correctly stored. · Inform warehouse Keeper about the low quantity items during the issuance of the materials. · Assist warehouse keeper for daily, weekly, and monthly and annual inventory. · Carrying out basic maintenance of the store, ensuring security conditions (keeping unauthorized staff out, locking, etc....) · Cleaning of Storage Racks and Storage Bins /All storage facilities. · Ensuring cleanliness of common working areas. · Ensuring proper use, storage and maintenance of the equipment and tools provided. · Informing superiors/warehouse keeper of any incident that may occur in the course of his work. · Accommodate and carefully handle fragile items. · Helping maintenance staff/helpers carry heavy items during loading or offloading, if necessary. · Follow proper safety practices, precautions, and procedures. · Always follow proper procedures and instructions to prevent damage of any kind of materials or company property. · Attend all meetings, training activities or classes related to assigned position as required.
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21-Apr-2024
Housekeeping Order Taker
Doha
Employed - Full time
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. - Provide assistance to coworkers, ensuring they understand their tasks. - Identify room assignments and type of cleaning required for each room. - Contact Engineering or Housekeeping staff directly for urgent repairs. - Respond promptly to requests from guests. - Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. - Identify and report preventative or other maintenance issues in public areas or guest rooms. - Request preventative maintenance or non-urgent repairs using appropriate method. - Check with the appropriate source (e.g., Housekeeping office, manager/supervisor) for additional assignments throughout the shift. - Document and report outstanding issues that need to be handled to the manager/supervisor after shift is complete. - To maintain all the documents and registers of Housekeeping daily use, and policies procedures. - Safe keep, record and collect keys and papers held within the HK Office. - Ensure the sorting of all daily activity reports in the HK Office. - Record all incoming calls, ensure all messages are disseminated and followed up accordingly. - Handle all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing. - Update and maintain all HK files.
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21-Apr-2024
Host/Hostess
Doha
Employed - Full time
- Checks the reservation book for reservations for the next meal period. - Notify the supervisor of any parties of more than six. - Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests. - See that the reservation signs are placed on the tables. - Inquire with the kitchen what the daily specials are for the shift. - Answers the phone politely using a friendly tone and being informative. - Has complete knowledge of all food and beverage menus, ingredients, preparation; how items are served and with what; knows the prices and daily specials.
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17-Apr-2024
Waiter
Doha
Employed - Full time
- Greets guests and presents them with the menu. - Informs guests about the special items for the day and menu changes if any. - Suggest food and beverages to the guest and try to upsell. - Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system. - Obtaining revenues, issuing receipts, accepting payments, returning the change. - Performing basic cleaning tasks as needed or directed by Supervisor. - Filling in for absent staff as needed. - Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc., Without egg etc. - Communicate to the guest and provide assistance with their queries. - Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. - Server food and beverage to the guest as per the course of order. - Observes guests and ensure their satisfaction with the food and service. - Promptly respond to guest with any additional request. - Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. - Prepare mixed drinks for service to your customer's table.
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17-Apr-2024
Room Attendant
Doha
Employed - Full time
- Reports for duty on time. - Fully Implement the keys issue. - Signs daily attendance sheet. - Signing for the duty mobile. - Receives work assignment, keys and supplies from the supervisor. - Signs key logbook and responsible for the master key. - Setting up the trolley before starting to clean the areas. - Cleaning of guest lift landing and the guest corridors. - Checking the fire exit staircase and cleaning. - Check all rooms and bathrooms, performing any combination of the following duties. - Clean rooms and bathrooms, performing any combination of the following duties. - Vacuums carpet and upholstered furniture, dusts and damp wipes furniture, empties ashtrays and wastebaskets. - Makes beds, washes sink, bathtub, toilet, tiles, mirrors and floor. - Polishes brass and metal. - Replenishes bathroom supplies and room supplies. - Tidies and arranges neatly guest toilet articles on vanity top. - Spot cleans carpet when necessary. - Spot cleans upholstery and drapery when necessary. - Cleans and keeps the guest corridors, service pantries and service areas neat and tidy at all times. - Checks and reports any maintenance work required to the Supervisor immediately. - Reports damaged or missing items and suspicious behavior of guest to supervisor immediately. - Informs or removes Room Service trays and trolleys from guestroom and corridors. - Informs valet service to collect guests' clothes for laundry, dry cleaning or pressing. - Fills in the room attendant report with accurate time of entering the guestroom. - Turns in all lost found articles to Housekeeping before off duty. - Maintains rooms assigned, in clean, safe and hygienic state at all times. - Greets guest in courteous and polite manner at all times. - Reports to Housekeeping office of guests who have pets. Cooking equipment (hotel rooms) and dangerous possessions in the room. - Coordinates with Supervisor if items are missing in assigned areas. - Opens and records down the time for rooms requested by engineering in the Housekeeping Attendant Report. - Attends daily briefing. - Reports to work well groomed.
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17-Apr-2024
AC Technician
Doha
Employed - Full time
- Perform and carry out the hotel preventive maintenance plan for all the HVAC equipment that includes cleaning and lubricating the equipment. - Respond immediately to the guest complaints. - Maintain charging equipment, refrigeration test equipment, and HVAC tools in good condition. - Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings in case of emergency. - Follow all job instructions given by Shift Engineer or other Senior Staffs. - Report any serious maintenance problem or safety related issues to Shift Engineer immediately. - Follow duty schedule/Split duty and carry out any other assignment given by Chief engineer as business demand. - Understand control principles of all HVAC and refrigeration systems and regularly test, repair, and calibrate. - Verify building area temperatures and adjust as necessary and record on the Duty Log sheet. - Communicate each day’s activities and problems that occur to the other shift using approved communication programs and standards. - Complete major and minor services on A/C and refrigeration equipment as assigned and return the completed job sheets to the Engineering Office. - Thoroughly investigate each job as assigned to ensure that only the necessary spare parts are used and to avoid unnecessary wastage of AC and refrigeration supplies. - Follow up company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Attend all departmental trainings and other training program. - Report work-related accidents, or other injuries immediately upon occurrence to the shift in charge. - Use proper equipment, wear appropriate personal protective equipment, and use correct lifting procedures as necessary to avoid injury. Follow hazardous Material management program procedures for handling and disposing of chemicals etc. using material safety data sheets. Identify and correct unsafe work procedures or conditions and/or report them to Shift in charge. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Complete appropriate Fire and safety training and certifications to perform work tasks. - To be available for any emergencies and act in a professional manner to protect the Guests, Staff and preserve the Hotel Property and its system. Follow Hotel Crises plan. - Complete the personal daily job record book accurately and keep ready for inspection. - Participate in new equipment installation projects. - Comply with quality assurance expectations and standards. Follow the clean as you go policy. Keep all his working areas neat and tidy. Store all his tools and materials in a safe and secure place. While working in the Guest and public areas, special attention is required to protect surrounding areas from any damage and inconvenience to the guests. During the site work do not leave any materials and tools unattended.
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17-Apr-2024
Supervisor-Guest Relations
Doha
Employed - Full time
Job Summary: *Ensuring and providing flawless, upscale, professional, and high-class guest service experiences. *Analyzing customer feedback and providing strategic direction to continuously improve the overall rating. *Responding to guests’ needs and anticipating their unstated ones. Job Duties and Responsibilities: · Ensuring and providing flawless, upscale, professional, and high-class guest service experiences. · Analysing customer feedback and providing strategic direction to continuously improve overall rating. · Responding to guests’ needs and anticipating their unstated ones Set up objectives and targets and monitor regularly to ensure all objectives are achieved. · Attend meetings as required by Mall Manager. · Ensure a “builder–relationship” gesture to tenants and guests is always delivered. These are the gestures that tenants and guests did not ask for but will leave a positive impact on how they perceived the mall. · Welcome mall guests, visitors, and VIPs. Give customers information about the product and services of the mall. · Review and ensure that any mall operational issues and complaints are reported to the Malls Manager on a regular basis. Constant follow-up will be required until the issues and concerns are remedied. · Ensure that the tenant leasing agreement's mall operation policies and procedures are understood, executed, and enforced. Maintain compliance with government regulatory standards and operating processes. · Keep track of issues, complaints, queries, and requests from tenants and customers. The tenant's difficulties and concerns must be conveyed to the heads of the relevant departments. Continuous follow-up will be required until the issues and concerns are resolved. · Completely document telephone queries in the telephone logbook, including the caller's name, phone/mobile number, nationality, and inquiries/concerns. · Creates and transmits daily weekly and monthly reports to higher management. Guest and Tenant Relationship Report, Daily Footfall Report, Guest and Tenant Inquiries & Complaints, Shops and services inquiry, Telephone inquiry, Daily Mall Operational Issues Report, evaluation of tenant sales data trends, Guest and tenant feedbacks, RSI & CSI report shall be included in the report. · Enhance guest and tenant relationships by constantly suggesting new ideas and the latest trends. · Conduct tenant’s audit twice a month regarding merchandising, stocks, staff behavior, and sales performance. Overall observation must be documented in the tenant’s conduct checklist. · Telephone Etiquette – ensure proper etiquette when answering the phone. Introductory wording must always be said. · Professional Etiquette – ensure that proper channeling/chain of command is well understood and followed. · Work-related information must always be kept confidential. It should not be revealed to anyone outside the organization. · Notify the CSO / Housekeeping Executive/Shift Engineer / Mall Manager on-site at the time of all Emergency Calls. · Liaising with the security team in case of lost and found and communicating with the customer. · Conducts walk around monitoring fit-outs, Board outs preventability, services of security, safety, housekeeping, horticulture, parking, signage, and maintenance to meet the standards and avoid inconvenience for guests, assist in ensuring all the services are operational with zero breakdowns maintained in good condition and ready to use. · Coordination with operations, tenants, and the marketing department for events, special promotions, and activities at the mall. Create trusting relationships with guests and tenants by communicating openly and interactively. · Monitor and ensure that all service providers use the relevant caution signage/notices in their workplace when doing maintenance and cleaning activities, such as housekeeping and other contractors working in public areas. · Handle all conflicts and dispute situations among tenants, customers, and Mall visitors smoothly, avoiding any disruption to Mall operations, and immediately notify the Malls Manager.
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07-Apr-2024
Painter
Doha
Employed - Full time
- Executes repair and maintenance work painting and polishing works in the hotel. - Perform scheduled PM program for the guest rooms and all other areas of the hotel, related to painting & polishing. - Apply protective coatings where assigned and ensure surface preparation is correct. - To carry out all painting and polishing work, touch up painting, grout and caulking, fixing wall papers and preparation of the areas. - Able to mix paints to achieve color and consistency. - Maintain and repair guest rooms and all related areas in accordance with the Hotel room preventive maintenance procedures and standard guidelines. - Attends to guest room and residence trouble reports.
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11-Feb-2024
Audio Visual Technician
Doha
Employed - Full time
Setting up all audio and visual equipment required for an event, this includes installing speakers, microphones, and projectors, as well as connecting all necessary cables. Responsible for operating all audio and visual equipment, this includes adjusting sound levels and lighting, as well as troubleshooting any technical issues that may arise. Responsible for maintaining all equipment used during an event, this includes performing regular maintenance checks and repairing any equipment that is damaged or malfunctioning. Editing and copying videotapes Ordering inventory Mixing sound board, coordinating graphics Operating spotlights Managing video recordings Providing technical support for corporate events
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07-Feb-2024
Electrician
Doha
Employed - Full time
- Perform all type of electro – mechanical work, which include repair and maintenance work in the plant rooms, guest rooms and other related areas such as, inspect, repair and maintain of all electros – mechanical installations such as in pump rooms, cold rooms, kitchen & laundry. To independently carry out repair & maintenance of all equipment and machinery related to electrical system. Knowledgeable in motor controls circuitry. Able to read it & execute modifications as needed bearing in mind the safety of each electrical interlock. - Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. - Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. - Use testing devices such as ohmmeters, voltmeters, Megger, and. Test batteries in generators, emergency lighting, etc. - Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. - Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. - Maintain and repair all Electrical work in the guest rooms and all related areas in accordance with the preventive maintenance procedures and standard guidelines. - Able to identify the faults and troubleshoot all electrical circuits. - Carries out PPM assignments as per the given schedule. - Understands all aspects of electrical safety such as conductor sizing, insulation, overloads, etc. - Keeps the distribution panels clean and locked. - Identifies and maintains circuit breakers. - Maintain cleanliness in all the MV & LV rooms. - Monitor and record all the energy meter reading. - To perform programing of TV's and engineering-related inventory duties if required. - Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings in case of emergency.
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