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Job Description
- Greets guests and presents them with the menu.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and try to upsell.
- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by Supervisor.
- Filling in for absent staff as needed.
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc., Without egg etc.
- Communicate to the guest and provide assistance with their queries.
- Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Server food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Prepare mixed drinks for service to your customer's table.
Skills
Candidates must be/have
- 4* - 5* star Hotel Experience
- Knowledge in Basic HACCP/Food Safety
- Knowledge about MICROS
Job Details
Job Location
Doha, Qatar
Job Role
Food & Beverage
Employment Status
Employed - Full time
Employment Type
Full Time Employee
Manages Others
No
Preferred Candidate
Career Level
Intermediate
Years of Experience
Min: 1
Gender
Male
Degree
High school or equivalent