Receptionist

Summary:
We are looking for a skilled Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. The ideal candidate should have knowledge of PMS Opera system.

Job Responsibility:

• Greet and welcome guests as soon as they arrived in the hotel.
• Checking guests in and out, taking payments and returning deposits.
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access
• Update calendars and schedule meetings
  
  Candidate Requirements:
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite and PMS Opera system.
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks

• Excellent communication skills
• Proficiency in Microsoft Office applications
• Strong interpersonal skills
• Good organizational skills
• Ability to multitask and prioritize tasks
• Problem-solving skills
• Attention to detail
• Guest service skills
• Professionalism and a positive attitude