Leasing Admin Coordinator

•Maintain an accurate and up-to-date record of the occupied, vacant and ready-to-let units and stay knowledgeable/ up to date with all promotions/ leasing incentives and the property market status.
•Determine the units that need to be prepared/ equipped to be ready-to-let and notify and follow up with the maintenance department.
•Follow up with the prospective tenants to schedule an appointment for viewing, guide them on tours of available units according to their needs and budget and encourage them to rent a property within our portfolio.
•Perform background checks, credit checks and other responsibilities to ensure that the prospective tenants are qualified.
•Negotiate leasing terms and conditions with prospective tenants and close deals, show them to cashier for the collection of rent payments/ cheques and security deposits, generate the contract through ERP system and process it for signatures and authentication along with the supporting documents and prepare leasing documents using property/ leasing standards and regulations.
•Process Job Orders to the Maintenance Department with mentioning the unit handover date and ensure that the unit is ready and in a good condition/ ready to occupy prior to move-in.
•Handover the key to the tenant using the "Key Handover Form” and update the records accordingly and log all activities into the databases in a timely and accurate manner.
•Achieve targets/ KPIs and ensure company’s policies, procedures and processes are followed.
•Attend meetings, submit reports and perform any other tasks as may be requested/ assigned by the Supervisor/ Department Manager.
Customer Satisfaction:
•Ensure customer satisfaction by conducting customer satisfaction surveys on regular basis.
•Display a high level of integrity and professionalism at all times in dealing with potential tenants and outside contacts.
•Maintain a rapport with potential tenants to give them personalized service and maintain company’s customer service and leasing standards.
•Provide prospective tenants with the best possible customer service to lease properties.

•Skills: Multitasking, Problem-solving, Time Management, Negotiation, Reporting and Organization Skills.
•Behavioural Competencies: Customer Focus, Innovations and Change, Analysis and Decision-Making, Teamwork and Leadership, Drive for Results, Integrity and Commitment and Communicating and Influencing.
•Language(s): Arabic and English.
•Good command of MS Office Applications. Knowledge in using ERP/ AX Dynamics.
•Extensive Knowledge in Real Estate Industry (Leasing, Property, Maintenance, Facility, Finance, Legal, etc.,).

Diploma Degree or Higher in any discipline.