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Ezdan Holding
Doha, Qatar
Posted 2023/08/16 11:19:34
Ref: JB4734161
Hospitality & Accomodation
Job Description
- Opening the front door for guests, direct them to the check-in desk.
- Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation).
- If any equipment is not working properly, report this to the maintenance department so that it can be repaired.
- Introduce the features of the room to the guests, explain them how to use the air conditioning system, audiovisual systems and equipment, electronic “do not disturb sign” system, coffee making unit, minibar and telephone.
- Give guests information about directions, the hotel, hotel area and local tourist attractions.
- When guests have checked out offer assistance with luggage (store it or carry to the vehicle).
- Giving directions to places of interest, sightseeing, shopping areas.
- Ensure that each piece of luggage stored has a luggage tag (filled in properly as per Hotel standards) on and the owner of the luggage receives the other part of the luggage tag.
- Loading and unloading luggage from/to the vehicles.
- Coordinate the traffic of vehicles in front of the hotel (guests’ cars, limousines, taxis, minivans, buses).
- Maintain good relationship with all the departments of the hotel.
- Follow all health & safety policies.
- Carry out any other duties requested by Front Desk Agents or Front Office Manager.
- Responsible for maintaining a clean and tidy work area at all times (including the lobby and the area of the hotel entrance).
- Attend all meetings and trainings assigned by the Front Office Manager.
- Check daily the luggage room and make sure all the luggage that are inside have a tag, if not follow up to identify the luggage owner.
Skills
- Good communication skills.
- Good interpersonal skills.
- Customer service skills.
- Clean-cut, presentable appearance and well groomed.
- Good team-player.
- Very attentive and able to think on his feet.
Job Details
Job Location
Doha, Qatar
Job Role
Hospitality and Tourism
Employment Status
Full time
Employment Type
Full Time Employee
Preferred Candidate
Career Level
Mid Career
Ezdan Holding
Investment Management / Financial Services
Doha, Qatar
500 employees or more
+971.5.012.34567